Payment Options and Policies

Payment Options

Thank you for choosing Mill Pond Veterinary Hospital. Our mission is to deliver the best and most comprehensive veterinary care available for your pets! An important part of our mission is making the cost of essential care as manageable for our clients as possible by offering several payment options.

You can choose from any of the following payment options:

  • Cash, Visa®, MasterCard®, American Express®, Discover Card®
  • Convenient monthly payment plans from CareCredit® see below for more information.
  • Debit Card
  • Veterinary payment plans from Scratchpay (get more info below)

Financing Options

Mill Pond Veterinary Hospital is pleased to partner with CareCredit® to provide our clients with a flexible, easy way to pay for care for their beloved pets.

CareCredit has flexible financing options for unexpected situations from emergencies to dental procedures ensuring that pets get the care they need, and pet owners get the peace of mind they deserve. You can apply online at your convenience. If you are approved, you will be able to use your CareCredit account that same day.

Care Credit Logo

Scratchpay

Another financing option we’ve arranged for you comes from Scratchpay, where you can break your payments into 5, 12, or 24 bi-weekly or monthly payments with interest rates as low as 0% APR on certain loans.

Scratchpay is low risk, has high approval ratings, and offers a friendly, upfront, and simple service. Our partnership with Scraptchpay allows us to deliver affordable pet care to tens of thousands of pet parents. With our financing options, you can make difficult financial decisions easier.

Sign-up for Scratchpay

If you have any questions regarding your payment options prior to your visit, call us at (203) 717-4988.

Trupanion Medical Insurance for Your Pet

Trupanion was created to help your four-legged family members get the care they need when they’re sick or injured. When your pet is unwell, the last thing you want to think about is the cost of medical care. Insurance will help take care of that financial burden so you can focus on getting your pet quality veterinary care. When it comes to cats and dogs, they deserve a lifetime of nothing but the best.

A pet insurance plan from Trupanion covers:

  • Illnesses and injuries
  • Hereditary and congenital conditions
  • Diagnostic tests
  • Surgeries
  • Hospital stays
  • Medications
  • Veterinary supplements
  • Herbal treatments
  • Prosthetic devices and carts

While coverage from Trupanion is quite extensive, a policy from them does not reimburse you for expenses incurred due to exam fees, sales tax, or wellness and preventative care.

Trupanion logo

We are happy to provide you with the necessary documentation to submit a claim to your pet insurance carrier. Please bring your insurance forms to your appointment to expedite the process. All insurance plans may be used at Mill Pond Veterinary Hospital.

Additional Policies

Please be advised that payment is due at the time services are rendered.

Your pet’s health is important to us. Rest assured, we will work with you to figure out the best payment option for your pet’s visit during these challenging times. Please give us a call at (203) 717-4988 with any questions.

What Makes Us Your Best Choice

  • Take Your Pet To A Place That Will Treat Them Like Family
  • A Staff Who Is Passionate About the Animals In Their Care
  • Proudly Serving Our Community For Over Three Decades
Does Your Pet Need Attention?

Real Stories from Real Owners

Our Reviews
  • “Dr Minot has provided exceptional care to my 14 year old cat.”

    - Amy V.
  • “"Thank you" is just not enough.”

    - Taitira R.
  • “The doctors show such compassion and everyone truly knows my animals.”

    - Amy B.